1. Introduction:
1.1 RWA People Ltd (“we”, “us”, “our”) respects your privacy and is committed to complying with the Privacy Act 2020 of New Zealand.
1.2 This Privacy Policy sets out how we collect, use, disclose, store, and protect personal information through our website, recruitment services, and business operations.
2. What Personal Information We Collect:
2.1 “Personal information” refers to any information about an identifiable individual.
2.2 We may collect the following types of personal information:
- a. Full name, job title, and contact information (e.g. phone number, email address, postal address).
- b. Curriculum Vitae (CV), employment history, qualifications, and references.
- c. Job preferences, salary expectations, work eligibility, and professional interests.
- d. Correspondence or communications sent to us, including emails or contact form submissions.
- e. Technical information such as IP address, browser type/version, device identifiers, and usage data collected through cookies or analytics tools.
- f. Any other personal information you voluntarily provide to us.
3. How We Collect Personal Information:
3.1 We collect personal information through the following methods:
- a. Directly from you when you contact us, apply for a role, register your CV, subscribe to communications, or interact with us in person or online
- b. Automatically when you use our website, through browser cookies, server logs, and similar technologies
- c. From third parties such as referees, previous employers, recruitment platforms, job boards, or publicly available sources (e.g. LinkedIn)
4. Purpose of Collection and Use:
4.1 We collect and use your personal information for the following purposes:
- a. To provide recruitment, HR consulting, and talent management services
- b. To match you with current or future job opportunities
- c. To assess your qualifications and suitability for roles
- d. To communicate with you regarding employment opportunities, events, or update
- e. To support clients with staffing needs (with your consent)
- f. To manage our internal operations and improve our services
- g. To meet legal, regulatory, or compliance obligations
- h. To conduct statistical or market analysis (in de-identified form)
5. Legal Basis for Processing:
5.1 Where applicable, we process your personal information on the basis of:
- a. Your consent (e.g. for marketing or CV registration)
- b. Performance of a contract or pre-contractual measures
- c. Our legitimate business interests (e.g. improving our services, managing clients and candidates)
- d. Legal obligations we are subject to
6. Disclosure of Personal Information:
6.1 We may share your personal information with the following parties:
- a. Clients or prospective employers - with your express consent
- b. Technology and service providers (e.g. cloud storage, CRM, recruitment platforms)
- c. Legal, regulatory, or governmental authorities where required by law
- d. Referees or third parties you have authorised us to contact
6.2 We do not sell, rent, or trade your personal information to third parties.
7. International Transfers:
7.1 We may transfer personal information outside New Zealand (e.g. to international clients or service providers).
7.2 Where we do so, we ensure that the receiving organisation is subject to comparable safeguards under the Privacy Act 2020 or that other appropriate mechanisms are in place (such as contractual clauses or Privacy Commissioner authorisation).
8. Data Storage and Security:
8.1 We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure.
8.2 Security measures include, but are not limited to:
- a. Secure servers and encrypted storage
- b. Access controls and user authentication
- c. Staff training on privacy and data protection
8.3 While we take security seriously, no system is 100% secure. You provide personal information at your own risk.
9. Retention of Personal Information:
9.1 We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.
9.2 If you are not actively seeking roles, we may retain your profile for consideration in future opportunities unless you request deletion.
10. Your Privacy Rights:
10.1 You have the following rights under the Privacy Act 2020:
- a. Right to access the personal information we hold about you
- b. Right to request correction of your personal information
- c. Right to request deletion of your personal information (subject to legal limitations)
- d. Right to withdraw consent where applicable
- e. Right to make a complaint with the Office of the Privacy Commissioner
11. Cookies and Website Tracking:
11.1 Our website uses cookies and similar technologies to:
- a. Ensure functionality and performance
- b. Analyse user behaviour and traffic
- c. Improve user experience
11.2 You may disable cookies in your browser settings, but doing so may affect functionality.
12. Links to Other Websites:
12.1 Our website may contain links to external websites that we do not operate or control.
12.2 We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy:
13.1 We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.
13.2 Any changes will be posted on our website with the effective date. Continued use of our services after the update constitutes acceptance of the revised policy.
14. Contact Us:
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: