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Tales from Tech Support

Everyone who works in IT has probably had to help someone out with their computer problems at some point in their life. Whether it’s a part of your job or you’re just helping a friend, the challenges that get thrown your way can often take you by surprise.

For your humour we’ve trawled the internet to find some of the best stories from tech support. If you’ve got any great stories that you want to share send them to us and we will put them up here as well.

My Computer Won’t Wake Up

“I got a call from a user who says they’re moving the mouse and pressing keys but the computer isn’t waking up. I would have troubleshooted over the phone but the user is pretty much right outside of my office and I wanted to get some coffee anyway.

I get to their office and see them still moving the mouse in hopes something will turn on. I glance over and see an empty laptop dock…

I looked at them and said “So…where’s your laptop?” They looked at me with the most “Oh my god, what have I done” face I’ve ever seen, stood up and looked at the empty dock. Sat back down, pulled their laptop out and docked it.

We both gave each other a look as if we will never speak of this again. I would complain about it, but it’s Monday and I just tried unlocking my door with my car alarm button.”

– Reddit User, o0 DraastiK

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