Tales from Tech Support

Everyone who works in IT has probably had to help someone out with their computer problems at some point in their life. Whether it’s a part of your job or you’re just helping a friend, the challenges that get thrown your way can often take you by surprise.

For your humour we’ve trawled the internet to find some of the best stories from tech support. If you’ve got any great stories that you want to share send them to us and we will put them up here as well.

My Keyboard is Possessed

“A call comes in, a user reports her keyboard is going erratic. She says it is “possessed.” I take a stroll down to the office bearing a new replacement keyboard.
I get there and begin to make sure that it is indeed a faulty keyboard, and not just some gunk sticking the key down.

Read the full article

My Computer Won’t Wake Up

“I got a call from a user who says they’re moving the mouse and pressing keys but the computer isn’t waking up. I would have troubleshooted over the phone but the user is pretty much right outside of my office and I wanted to get some coffee anyway.

Read the full article